Chief Operations Officer – Reginald Vicks, RN, BSN, MBA brings more than 27 years of health care leadership experience to oversee and monitor the agency’s multi-site specific programs and operations. Vicks is a registered nurse with experience in health care management in both acute care and community-based settings. His professional background includes both direct patient care and nursing management. Prior to CrescentCare, he was the director of the Emergency Department and Critical care for New Orleans East Hospital. Vicks brings experience in operations, policy and procedure development, staffing management and equipment procurement, as well as training, research and the use of an evidence-based practice model of care delivery. His experience with start-up processes as New Orleans and its hospitals rebuilt after Hurricane Katrina assists CrescentCare as it continues to expand.