CrescentCare serves anyone who comes to us for care, regardless of their ability to pay or their insurance status. 

Cost should not be a barrier to your health care.  Cost for services will vary based on the services provided, insurance status, income and household composition and other factors.

What Care Costs:

We offer a sliding discount on fees for CrescentCare services to people who qualify. Discounts are available to families whose household income is at or below 200% of the federal government’s Poverty Guidelines (updated annually; see the chart at right).

CrescentCare defines family/household as individuals who describe and present themselves as a family for services, regardless of actual or perceived marital status, sexual orientation or gender identity.  A family may be a group of related or unrelated persons who share living arrangements, and share expenses and income.

HHS Poverty Guidelines for 2018

The 2018 poverty guidelines are in effect as of January 13, 2018.

See also the Federal Register notice of the 2018 poverty guidelines, published January 18, 2018

2018 Poverty Guidelines

(For the 48 Contiguous States and the District of Columbia)

Persons in family/household Poverty guideline
2 $16,460
3 $20,780
4 $25,100
5 $29,420
6 $33,740
7 $38,060
8 $42,380
For families/households with more than 8 persons, add $4,320 for each additional person.

If you have insurance: payments and deductibles

If you have insurance, all applicable co-payments and deductibles must be paid at the time of service. You may be eligible for the sliding fee discounts on your portion of the balance, even if you have insurance. Please note, if you have more than one appointment in the same day, you may have two separate copays.  Please be aware that some of the services you receive may not be covered – or not considered reasonable or necessary – by your insurance. You must pay for these services at the time of your visit, unless other arrangements have been made. If your insurance company does not pay your claim, the balance will automatically be billed to you.  Payment plans are available upon request.


If you have insurance, your labs will be billed directly to your insurance plan by the lab.  The lab company will bill you directly for any costs your insurance doesn’t cover.  If your household income is below 200% of the Federal Poverty Level, lab costs are included in your visit cost.  We can still see you for services even if you do not want us to bill your insurance for services. You will be responsible for all billed fees. If you need lab services, the lab company will bill you directly.

If you don’t have insurance, we can help you enroll.

CrescentCare can help patients with enrollment in the Medicaid, Medicare, or the federal marketplace for health insurance coverage. CrescentCare is certified with the state of Louisiana as a Medicaid Application Assistance Center. Most people who are citizens of, or lawfully present in, Louisiana who have an income below 138% of the Federal Poverty Level ($18,210 a year for a single person in 2018) are eligible for Medicaid based on family income.

Insurance We Don’t Accept:

  • People’s Health
  • Ochsner Plans
  • Humana Total Advantage
  • Humana Gold Plus (SNP)

This means that you will have to pay the out of network costs associated with those plans. If you have questions, please talk to one of staff.

Insurance We Accept:

  • Aetna
  • Aetna Better Health
  • All Savers
  • Amerigroup
  • Amerihealth Caritas
  • Amerihealth
  • APWU
  • Blue Cross Blue Shield
  • Beacon Health Options
  • Benefit Planners
  • Christian Brothers
  • Cigna
  • Coordinated Benefits Plan
  • Covenant Administration
  • Coventry
  • First Choice
  • First Health
  • GEHA
  • Gilsbar
  • Golden Rule
  • Great West Healthcare
  • HealthNet
  • Humana
  • Humana Medicare Advantage
  • Louisana Healthcare Connections
  • Magellan
  • Mail Handlers
  • Medicaid
  • Medicare Part A
  • Mental Health Network
  • Met Life
  • MVP Healthcare
  • NALC Benefits Plan
  • Neighborhood Health Plan
  • New Orleans Electrical Health plan
  • Novitas Solution Medicare Part B
  • Office of Group Benefits
  • PHCS
  • Pinnacle Health
  • Planned Administrators
  • Priority Health
  • Pyramid Life
  • Seven Corners
  • Tricare North and South Region
  • United Health Care (AARP, Behavioral Health, Healthy Louisiana, Medicare HMO, Oxford)
  • United Medical Resources
  • United World
  • Universal Healthcare
  • VA Health Administration
  • Value Options
  • Vantage Medicare
  • Wellcare Medicare

We are required by law to post these notices:


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