Medicaid LogoMedicaid open enrollment through Healthy Louisiana is available October 15-November 30, 2020. For those who are currently enrolled, this is your only opportunity to make changes to your plan. If you do nothing, your plan will remain the same. For the first time, Healthy Louisiana is offering two different dental plans. If you do not choose one, one will be assigned to you.

Whether or not you make a change, it’s important to review your plan. While coverage for primary care visits and prescriptions is identical across plans, different plans may offer additional incentives and programs for participants. Clients who need to see certain specialists will want to verify their plan will be accepted by their specialists next year. CrescentCare accepts all five available health plans under Healthy Louisiana.

Members can make their choices online at, by using the Healthy Louisiana mobile app, by calling the Healthy Louisiana enrollment center at 855-229-6848, or by completing the paper enrollment form that comes with your open enrollment letter. All enrollment changes will take effect January 1, 2021.

If you are currently uninsured and eligible for Medicaid enrollment, you may enroll at any time. If you do not currently have Medicaid and need help with enrollment, assistance is available by appointment or during drop-in hours at 1631 Elysian Fields Ave. on Mondays from 9-2, Tuesday through Thursday from 9-5, and Fridays from 12-5. Drop-in hours are also available at 3308 Tulane Ave. Wednesdays from 1-5. To schedule an enrollment appointment, call 504-821-2601.

If you need information on Medicare enrollment, click here.