Click a category below to see available resources, or just scroll down to see everything.

  Crisis Counseling by Phone

NOLA Ryan White Clinics and the Services they offer during COVID-19

Center for Hope

  • Call 504-241-6006 for free Telehealth services if you are experiencing stress/anxiety

Keeping Calm Through COVID Hotline:

  • Call 1-866-310-7977 for trained counselors available 24/7. All calls are confidential.

SAMHSA Disaster Distress Helpline

  • Call 800-985-5990 or text TalkWithUs to 66746 to connect with a counselor


  Employment/Unemployment

COVID-19 Unemployment Benefits

Unemployment

Economic relief for gig workers

 


  Financial Assistance

Where’s my $600 from the CARES Act? (Video)

Help for Student Loan Borrowers

COVID-19 Unemployment Benefits

Stimulus Checks: what you should know

Information about what to expect, who qualifies, and more. Also, an alert on what kinds of scams to watch out for in the coming days: https://crescentcarehealth.org/stimulus-checks-what-you-should-know/

Economic relief for gig workers

 

Financial and legal assistance for homelessness prevention

  • Mayor’s Office of Community Development (504-658-4200) for rent assistance and foreclosure mitigation.
  • Southeast Louisiana Legal Services (504-529-1000) for landlord-tenant issues.

Unemployment Insurance

Louisiana Workforce Commission

You may be eligible for unemployment related to Coronavirus if:

  1. Work hours have been reduced because of lack of work due to Coronavirus
  2. Your workplace is temporarily closed, and you’re not being paid
  3. You have been instructed not to go to work and you are not being paid

File a claim online: www.louisianaworks.net/hire or by phone: 866-783-5567

TIP: When applying, answer “Yes” to the question, “Are you filing for Unemployment Insurance benefits for reasons related to COVID-19 (Coronavirus).”


  Food

New food resource for families with school-aged children: P-EBT

  • Louisiana has been approved for the new Pandemic Electronic Benefit Transfer (P-EBT) program. This program will provide extra help buying groceries for the families of the more than 600,000 children who normally receive free and reduced-price meals at school.
  • Families will receive $285 in total P-EBT benefits per child. Unused benefits will roll over month to month and must be used within 365 days.
  • http://www.dcfs.louisiana.gov/page/pebt-program

NOLA Ryan White Clinics and the Services they offer during COVID-19

Food: SNAP (Supplemental Nutrition Assistance Program)

Meal service locations for the homeless

  • Living Witness Church, 1528 Oretha Castle Haley Blvd, 7 days/week, 6:30am-7:15am, 1pm
  • Ozanam Inn, 843 Camp St, 7 days/week, 6am, 2pm, 6:30pm
  • St. Jude, 400 N. Rampart St, M-F, 7:30 am, 11:30 am

Free drive up food pantries for hospitality and gig economy workers

Second Harvest Food Bank

  • Tuesday, March 24th: Paul Habans Charter School, 3501 Seine St. from 9am-12pm
  • Thursday, March 26th – Friday, March 27th: Holy Angels, 3500 St. Claude Ave. from 9am-12pm

Supplemental food assistance for families

  • Total Community Action Food Pantry, 4518 Thalia St., 8am-5pm through March 28th

Child nutrition programs for ages 18 and under

Grocery/Med deliveries for at-risk residents, School meal delivery

GNO Caring Collective

  • Delivery of groceries, medications, toiletries for at-risk residents
  • School meal delivery for families with young kids, laundry service

Text or voice message 504-233-8707, email gnocaringcollective@gmail.com

GNO Caring Collective

  • Delivery of groceries, meds, toiletries for at-risk residents School meal delivery for families with young kids, laundry service
  • Text or voice message 504-233-8707, email gnocaringcollective@gmail.com

Hot meals for elderly and homebound by NOLA Tree Project


  General COVID-19 Guidelines

Social Distancing

New York Times Coronavirus Page

Washington Post Coronavirus Page

 

LDH Dashboard on LA COVID-19 Epidemic

 

Johns Hopkins Interactive Map of COVID-19 Global Pandemic

CDC Coronavirus Page

The primary source on everything COVID-19, from the Centers for Disease control:
https://www.cdc.gov/coronavirus/2019-ncov/index.html

La. Dept. of Health Coronavirus Information

http://ldh.la.gov/coronavirus/

Centers for Disease Control


  Insurance

Help understanding insurance options

  • Private brokers are a resource you can use to help you understand your insurance options. Depending on your situation, you may have a variety of options: COBRA, Marketplace, private insurance, Medicare, Medicaid
  • Often, you can receive information from a broker with no out-of-pocket cost for the service. There’s no obligation to enroll once you’ve learned about your options, but if you choose to enroll, a broker can help you.
  • There are special rules about insurance enrollment that allow people to enroll in insurance, outside of open enrollment, when they’ve had a major life change, like the loss of a job
  • One broker serving this area that is fully open for business by phone is Community Health Insurance Program: 1-225-228-1515.
  • You can find other brokers through internet search.


  Internet

CenturyLink

AT&T, CenturyLink, Sprint, and T-Mobile are making Wi-Fi hotspots available, have suspended disconnects and late fees. Contact service provider for details.

T-Mobile

AT&T, CenturyLink, Sprint, and T-Mobile are making Wi-Fi hotspots available, have suspended disconnects and late fees. Contact service provider for details.

Sprint

AT&T, CenturyLink, Sprint, and T-Mobile are making Wi-Fi hotspots available, have suspended disconnects and late fees. Contact service provider for details.

AT&T

AT&T, CenturyLink, Sprint, and T-Mobile are making Wi-Fi hotspots available, have suspended disconnects and late fees. Contact service provider for details.

Cox

Verizon and Cox have suspended disconnects and late fees. AT&T, CenturyLink, Sprint, and T-Mobile are making Wi-Fi hotspots available, have suspended disconnects and late fees. Contact service provider for details.

Verizon

Verizon and Cox have suspended disconnects and late fees. AT&T, CenturyLink, Sprint, and T-Mobile are making Wi-Fi hotspots available, have suspended disconnects and late fees. Contact service provider for details.


  Legal

CDC Eviction Moratorium FAQ Sheet

On September 1st, the Centers for Disease Control (C.D.C) announced a national eviction moratorium for virtually all tenants in the U.S impacted by the COVID-19 pandemic. The order will be in effect from September 4, 2020 through December 31, 2020. The order does not replace or override stronger state or local eviction protections in place and tenants and advocates should continue to work for strong local, state, and federal protections.

Here’s everything you need to know:

Download the PDF here.

Center for Disease Control (CDC) Eviction Moratorium effective 9/4/20 – 12/31/20!

On September 1, 2020, the CDC issued an eviction moratorium. Effective September 4, 2020 -December 31, 2020. Tenants having trouble paying rent due to the COVID19 pandemic may be protected from eviction. Covered tenants who wish to exercise their rights under the order must submit a declaration to their landlord or property manager. The declaration includes statements about

  • your income
  • the basis for your inability to pay rent
  • the risk of homelessness or doubling-up with others if evicted
  • your efforts to make partial payments and obligation to continue to make payments timely

To learn more about the moratorium and for a link to the form you can use to submit to your landlord or property manager, visit https://ready.nola.gov/incident/coronavirus/cdc-issueseviction-moratorium/.

Need legal help? Visit our website for a list of resources for free or low-cost legal service providers.

Eviction Resources

CrescentCare Legal Services, a division of CrescentCare, provides free civil legal aid to persons living with HIV/AIDS throughout the state of Louisiana.

To qualify for services, individuals must be

  • HIV positive,
  • live in Louisiana, and
  • meet income requirements.

 

Referrals required to access services.  For more information, contact our office at 504-323-2642 or visit https://crescentcarehealth.org/service/cc-legal-services/

NOTE:  CCLS provides services under certain conditions for non-HIV positive residents, specifically members of the LGBTQ community.

If CCLS is unable to assist you, this list of agencies may be able to help you.

Evictions Foreclosure Moratoriums Extended

On August 27, 2020, the HUD and Federal Housing Finance Agency (FHFA) announced the extension of foreclosure and eviction moratorium through December 31, 2020, for homeowners with single family mortgages backed by FHA, Fannie Mae and Freddie Mac covered under the Coronavirus Relief and Economic Security (CARES) Act.

Read more here.

Where’s my $600 from the CARES Act? (Video)

Know your rights! OP police checkpoints during COVID-19

Tenants’ rights during COVID-19

NOLA Ryan White Clinics and the Services they offer during COVID-19

Southeast Louisiana Legal Services

  • Mentioned by CrescentCare Legal Director Ranie Thompson on Ep. 7 of CrescentCare’s podcast, SLLS is another free civil legal aid program for clients who might not qualify for CrescentCare’s legal services.
  • https://slls.org/

COVID-related legal questions, answers and resources

  • Mentioned by CrescentCare Legal Director Ranie Thompson on Ep. 7 of CrescentCare’s podcast, this updated-daily legal resource offers a wealth of information on the legal side of the pandemic, it’s impact, how to find help, what you can get legal help with, and more.
  • LouisianaLawHelp.org

Help for Student Loan Borrowers

Estate Planning

COVID-19 Unemployment Benefits

Stimulus Checks: what you should know

Information about what to expect, who qualifies, and more. Also, an alert on what kinds of scams to watch out for in the coming days: https://crescentcarehealth.org/stimulus-checks-what-you-should-know/


  Medicine

NOLA Ryan White Clinics and the Services they offer during COVID-19

Help understanding insurance options

  • Private brokers are a resource you can use to help you understand your insurance options. Depending on your situation, you may have a variety of options: COBRA, Marketplace, private insurance, Medicare, Medicaid
  • Often, you can receive information from a broker with no out-of-pocket cost for the service. There’s no obligation to enroll once you’ve learned about your options, but if you choose to enroll, a broker can help you.
  • There are special rules about insurance enrollment that allow people to enroll in insurance, outside of open enrollment, when they’ve had a major life change, like the loss of a job
  • One broker serving this area that is fully open for business by phone is Community Health Insurance Program: 1-225-228-1515.
  • You can find other brokers through internet search.

Medicaid

  • Apply online: https://sspweb.lameds.ldh.la.gov/selfservice/
  • Call: 1-888-342-6207
  • Info: http://ldh.la.gov/index.cfm/subhome/1
  • Requirements for documenting proof of eligibility for Medicaid have been loosened by federal policy changes related to COVID-19. In other words, Medicaid is making it easier for people to get covered right now.

GNO Caring Collective

  • Delivery of groceries, meds, toiletries for at-risk residents School meal delivery for families with young kids, laundry service
  • Text or voice message 504-233-8707, email gnocaringcollective@gmail.com


 

  Public Benefits/Public Assistance

URGENT NOTICE TO OUR CLIENTS ON SOCIAL SECURITY:

Social Security retirement, survivors, and disability insurance beneficiaries with dependent children and who did not file 2018 or 2019 taxes need to act by Wednesday, April 22, in order to receive additional payments for their eligible children quickly.

They should immediately go to the IRS’s webpage at www.irs.gov/coronavirus/non-filers-enter-payment-info-here and visit the “Non-Filers: Enter Payment Info Here” section to provide their information.

SSI recipients need to take this action by later this month; a specific date will be available soon.

Questions and Answers from Social Security – Updated 05/07/2020

Source: Social Security Administration (https://www.ssa.gov/coronavirus/); Date: 05/07/2020

Where’s my $600 from the CARES Act? (Video)

Stimulus Checks: what you should know

Information about what to expect, who qualifies, and more. Also, an alert on what kinds of scams to watch out for in the coming days: https://crescentcarehealth.org/stimulus-checks-what-you-should-know/

Unemployment

Help understanding insurance options

  • Private brokers are a resource you can use to help you understand your insurance options. Depending on your situation, you may have a variety of options: COBRA, Marketplace, private insurance, Medicare, Medicaid
  • Often, you can receive information from a broker with no out-of-pocket cost for the service. There’s no obligation to enroll once you’ve learned about your options, but if you choose to enroll, a broker can help you.
  • There are special rules about insurance enrollment that allow people to enroll in insurance, outside of open enrollment, when they’ve had a major life change, like the loss of a job
  • One broker serving this area that is fully open for business by phone is Community Health Insurance Program: 1-225-228-1515.
  • You can find other brokers through internet search.

Medicaid

  • Apply online: https://sspweb.lameds.ldh.la.gov/selfservice/
  • Call: 1-888-342-6207
  • Info: http://ldh.la.gov/index.cfm/subhome/1
  • Requirements for documenting proof of eligibility for Medicaid have been loosened by federal policy changes related to COVID-19. In other words, Medicaid is making it easier for people to get covered right now.

Food: SNAP (Supplemental Nutrition Assistance Program)

Benefits Enrollment

Catholic Charities

  • Assistance with SNAP Application/re-certification, Medicaid Application, Benefit Enrollment Checkup
  • Contact: Mary Smith office 504-861-6360, cell 504-605-9248
  • Doug Kariker office 504-310-6909, cell 504-260-6443

Unemployment Insurance

Louisiana Workforce Commission

You may be eligible for unemployment related to Coronavirus if:

  1. Work hours have been reduced because of lack of work due to Coronavirus
  2. Your workplace is temporarily closed, and you’re not being paid
  3. You have been instructed not to go to work and you are not being paid

File a claim online: www.louisianaworks.net/hire or by phone: 866-783-5567

TIP: When applying, answer “Yes” to the question, “Are you filing for Unemployment Insurance benefits for reasons related to COVID-19 (Coronavirus).”

Need assistance with public benefits (SNAP, Medicaid, etc.)?

Do you have questions or need help navigating Public Benefits applications and options? Let us know below and we'll see how we can help!
  • Date Format: MM slash DD slash YYYY


  Housing/Shelter

CDC Eviction Moratorium FAQ Sheet

On September 1st, the Centers for Disease Control (C.D.C) announced a national eviction moratorium for virtually all tenants in the U.S impacted by the COVID-19 pandemic. The order will be in effect from September 4, 2020 through December 31, 2020. The order does not replace or override stronger state or local eviction protections in place and tenants and advocates should continue to work for strong local, state, and federal protections.

Here’s everything you need to know:

Download the PDF here.

Center for Disease Control (CDC) Eviction Moratorium effective 9/4/20 – 12/31/20!

On September 1, 2020, the CDC issued an eviction moratorium. Effective September 4, 2020 -December 31, 2020. Tenants having trouble paying rent due to the COVID19 pandemic may be protected from eviction. Covered tenants who wish to exercise their rights under the order must submit a declaration to their landlord or property manager. The declaration includes statements about

  • your income
  • the basis for your inability to pay rent
  • the risk of homelessness or doubling-up with others if evicted
  • your efforts to make partial payments and obligation to continue to make payments timely

To learn more about the moratorium and for a link to the form you can use to submit to your landlord or property manager, visit https://ready.nola.gov/incident/coronavirus/cdc-issueseviction-moratorium/.

Need legal help? Visit our website for a list of resources for free or low-cost legal service providers.

Eviction Resources

CrescentCare Legal Services, a division of CrescentCare, provides free civil legal aid to persons living with HIV/AIDS throughout the state of Louisiana.

To qualify for services, individuals must be

  • HIV positive,
  • live in Louisiana, and
  • meet income requirements.

 

Referrals required to access services.  For more information, contact our office at 504-323-2642 or visit https://crescentcarehealth.org/service/cc-legal-services/

NOTE:  CCLS provides services under certain conditions for non-HIV positive residents, specifically members of the LGBTQ community.

If CCLS is unable to assist you, this list of agencies may be able to help you.

Evictions Foreclosure Moratoriums Extended

On August 27, 2020, the HUD and Federal Housing Finance Agency (FHFA) announced the extension of foreclosure and eviction moratorium through December 31, 2020, for homeowners with single family mortgages backed by FHA, Fannie Mae and Freddie Mac covered under the Coronavirus Relief and Economic Security (CARES) Act.

Read more here.

Tenants’ rights during COVID-19

Financial and legal assistance for homelessness prevention

  • Mayor’s Office of Community Development (504-658-4200) for rent assistance and foreclosure mitigation.
  • Southeast Louisiana Legal Services (504-529-1000) for landlord-tenant issues.

All residential evictions have been suspended in New Orleans until April 24th


  COVID-19 Parish Updates

Orleans Parish Updates


  Utilities

Entergy

Halting disconnects if nonpayment is the result of the Coronavirus. Info: 800-368-3749

St. Bernard Water & Sewer

  • Suspending shut offs and restoring service to residents whose water has been disconnected in the last two weeks.
  • Info: 504-271-1681

Jefferson Parish Department of Water

  • Suspending shut offs and restoring service to residents whose water has been disconnected in the last two weeks.
  • Info: https://www.jeffparish.net/departments/public-information-office/health-update/covid-19-update-page

Sewerage and Water Board

  • Suspended shut offs and restoring service to residents whose water has been disconnected.
  • Info: https://swbno.org/PressReleases/Details/3579