Stimulus Checks: what you should know

Information about what to expect, who qualifies, and more. Also, an alert on what kinds of scams to watch out for in the coming days:

COVID-19 Unemployment Benefits

Estate Planning

COVID-related legal questions, answers and resources

  • Mentioned by CrescentCare Legal Director Ranie Thompson on Ep. 7 of CrescentCare’s podcast, this updated-daily legal resource offers a wealth of information on the legal side of the pandemic, it’s impact, how to find help, what you can get legal help with, and more.

Southeast Louisiana Legal Services

  • Mentioned by CrescentCare Legal Director Ranie Thompson on Ep. 7 of CrescentCare’s podcast, SLLS is another free civil legal aid program for clients who might not qualify for CrescentCare’s legal services.

Evictions Foreclosure Moratoriums Extended

On August 27, 2020, the HUD and Federal Housing Finance Agency (FHFA) announced the extension of foreclosure and eviction moratorium through December 31, 2020, for homeowners with single family mortgages backed by FHA, Fannie Mae and Freddie Mac covered under the Coronavirus Relief and Economic Security (CARES) Act.

Read more here.

Eviction Resources

CrescentCare Legal Services, a division of CrescentCare, provides free civil legal aid to persons living with HIV throughout the state of Louisiana.

To qualify for services, individuals must be

  • HIV positive,
  • live in Louisiana, and
  • meet income requirements.


Referrals required to access services.  For more information, contact our office at 504-323-2642 or visit

NOTE:  CCLS provides services under certain conditions for non-HIV positive residents, specifically members of the LGBTQ community.

If CCLS is unable to assist you, this list of agencies may be able to help you.

CDC Eviction Moratorium FAQ Sheet

On September 1st, the Centers for Disease Control (C.D.C) announced a national eviction moratorium for virtually all tenants in the U.S impacted by the COVID-19 pandemic. The order will be in effect from September 4, 2020 through December 31, 2020. The order does not replace or override stronger state or local eviction protections in place and tenants and advocates should continue to work for strong local, state, and federal protections.

Here’s everything you need to know:

Download the PDF here.

Mutual Aid

Mutual Aid: and You can post on these Facebook pages with requests of anything you or your family/community need

Louisiana Family Reunification Hotline

Louisiana Family Reunification Hotline: Call 225-342-2727 to re-connect with family and friends affected by Laura

Pet Concerns / Louisiana SPCA

Call Louisiana SPCA at 504-368-5191

Parent-Infant Hotline

Call Parent-Infant Hotline at 504-535-4223

Emergency Medical Services

Emergency Medical Services should be available 24/7 onsite at the 30+ hotels housing those evacuated, to:

  • Get help with immediate medical needs
  • Connect you with pharmacy resources and transportation
  • Coordinate medical appointments and transportation
  • Provide referrals for medical equipment (wheelchairs, oxygen, walkers, canes, etc.)

FEMA Disaster Assistance:

Apply for assistance if you have damaged property: or call 1-800-621-3362 or 1-800-462-7585 (TTY)

COVID-19 Meal Assistance Program

COVID-19 Meal Assistance Program: Pick-up/delivery for seniors, adults with high-risk medical needs, those impacted by COVID-19, homelessness, or families with children under 18. Not eligible if you receive federal food assistance. To register call 3-1-1, go to St. Jude’s Mon-Sat from 9:00-10:30 at 400/411 N. Rampart, or apply online:

SNAP (food stamps)

Apply at Tips: Choose “New to LA Café? Click here to get started” even if you’ve had SNAP before. On the first page that asks for your info, DON’T enter an email. When you attempt to continue, a warning message about not providing your email will pop up. Click “click here” at the end of the warning message to continue the application.

Meals for School Kids

Caregivers can pick-up meals Mon/Wed 9am-12pm, and Fri. 9am-1:30. Open to children under age 18, K-12 of any age, and children with disabilities through age 22. Locations:

After-school Meals

After school meals: Mon.-Fri., 4-6pm at all NORD rec. centers except Annunciation Rec. Center.

Meal Delivery for Elders

Delivery for Elders 60+ and/or Immunocompromised Community: Call or text 504-535-4652 or email Capacity is limited.

Walk-up and drive-thru groceries and/or meals:

Walk-up groceries and/or meals:

Mon. – Thurs. from 5-7pm, and Saturdays from 2-7pm at 3122 Cleveland Ave. via New Orleans Mutual Aid Society

Wed. starting at 6pm at Our Lady of the Sea Church at 1835 St. Roch Ave (mostly meals)

Drive-thru meal pick-up:

2nd and 4th Saturdays @ 1pm at Ephesus Church, 2400 Delachaise St., New Orleans. (not confirmed for November, contact: 504-891-5963)

(Westbank) Mon. & Wed. at 1:15pm at 7th Day Adventist Church, 2401 General Meyer Ave. (not confirmed for November, contact: 504-827-1609)

Community fridges:

Uptown/Mid-City: 8511 Hickory, 5416 S. Claiborne Ave., 1915 Third St., 3636 Washington, 3300 Palmyra St., 3908 Joliet St.

Downtown/7th Ward: 1522 N. Villere St., 2117 N. Claiborne Ave., 2500 Frenchmen St., 2425 N. Miro

Second Harvest Food Pantry Enrollment

Pantry enrollment: Visit a local Second Harvest Food Bank or call 2-1-1 and ask about “emergency food assistance” or call 504-734-1322 from 7:30 am – 4:00 pm.

Salvation Army Food Pantry

Salvation Army Food Pantry: Thursdays 1-3:30 pm at 4546 S. Claiborne Ave. number: 504-899-4569 (rd: ID, proof of residency i.e. utilities or rent bill in your name)

Total Community Action Food Pantry

Total Community Action – Gertown/Hollygrove: Mon.-Fri. 8am – 5pm at 4518 Thalia Street. (once a week) Contact: 504-872-0334

Central City Christian Fellowship Food Pantry

Broadmoor Community Church: on Mon. 10am-12pm and Wed. 1-3pm at 2021 S. Dupre St. (rd: proof of residence, income, and photo ID). Contact: 504-249-5130

Salvation Army Food Pantry

Thurs. 1-3:30 at 4546 S. Claiborne Ave. contact: 504-899-4569 (rd: ID, proof of address)

Meals for Unhoused Folks

Breakfast 7 days/week at 6:45-7:15 am at Grace at the Greenlight, 504-239-4544

Snack Mon.-Fri. at 9:00am, Lunch Mon.-Fri at 1:00pm. 1803 Gravier St. (Lantern Light Ministry/Rebuild)


WIC: A supplemental food program for mothers, soon-to-be mothers, and children through age 5. Requirements and enrollment:

Baby supplies

Mutual aid supplies drop-off location at 719 Bartholomew St. Take what you need. Items are in big plastic bins. Operated by New Orleans Community Fridges.

New Orleans Rental Assistance

New Orleans Rental Assistance: Must have loss of income related to COVID-19 and at risk of homelessness within the next month. Apply:

Eviction Moratorium

Evictions: CDC issued a nationwide evictions moratorium through December 31st, 2020. All fall/winter rent will need to be payed when the moratorium ends. To be eligible, you must submit this form to your landlord:

Central City Christian Fellowship

Every 1st, 2nd, and 3rd Wed. and Thurs. of the month, from 11:30am-1pm and 3-5pm at 2138 4th St. Contact: 504-891-5721 with any questions.

Fight your Eviction

Fight your eviction: Call New Orleans Renters Rights Hotline at 504-517-5470

Fight your eviction

Call New Orleans Renters Rights Hotline at 504-517-5470

Housing needs

Housing needs: Contact Unity of Greater New Orleans at 504-658-1859 (adults) or 504-356-1859 (families).

Veterans’ rent and utility assistance

Veterans’ rent and utility assistance: contact Volunteers of America Southeast Louisiana at 504-483-3558

Mortgage Forbearance

CARES Act provides up to 120 additional days after May 18th. Negotiate with your mortgage company and get all agreements in writing. Contact Southeast Louisiana Legal Services for help.



  • New Orleans Mission (504-523-2116, 1130 Oretha Castle Haley, intake 4-6pm),
  • Covenant House – ages 16-22; mothers with children (504-584-1111, 611 N. Rampart),
  • New Orleans Women and Children Shelter (504-522-9340, 2020 S Liberty, UNITY referral),
  • Low Barrier Shelter – 18+ (504-517-1815, 1530 Perdido),
  • Hotel Hope (504-821-7773, 3923 MLK, UNITY referral),
  • New Orleans Family Justice Alliance (504-592-4005, 701 Loyola #201, domestic violence only),
  • Ozanam Inn – men (504-523-1184, 843 Camp, intake 4:30pm)

Energy Bill Assistance

Total Community Action, contact: 504-882-7181. Crisis support (with disconnection notice) once every 12 mo., non-crisis once every 6 mo.

Sewerage and Water

If elderly and disabled, Water Help offers credit for water bills ($200) and plumbing repairs ($250). Apply in person at: Total Community Action, 1424 South Jefferson Davis Parkway

SWB Payment Plan

Call Sewage and Water Board (504-529-2837) to set up 6+-month payment plan for COVID-related debts.

Low Income Home Energy Assistance Program

 Call Total Community Action 504-324-8609 to schedule an eligibility appointment or visit to apply online.


1) Contact local United Way organizations for financial assistance. 2) Disconnections are currently suspended but as much of your bills as possible to keep them from accumulating to an unmanageable level. 3) Payment plans: Visit to see options.

Trans Lifeline Microgrants

Support costs of correcting name/gender markers on legal documents. 75% of funds go to TBIPOC applicants. Applications open November 15, 2020:

Mutual Aid for Currently or Recently Incarcerated Trans People

Grants via Trans Lifeline, for commissary funds, re-entry micro-grants, as well as navigation with legal name change. Apply:

Unemployment Insurance

To file weekly claims for Louisiana unemployment visit or call 866-783-5567. Beginning Aug. 9, individuals will need to include work searches in their weekly filing.

Assistance with Unemployment Claims:

Call Job 1, Mon.-Fri. 8:30am to 6:30pm at 504-658-4500. To reset username/password, email

SNAP and Medicaid enrollment

Medicaid: Call CrescentCare at 594-821-2601 or walk-in to apply M-F from 9am-4pm at 1631 Elysian Fields Ave., New Orleans, 70117

SNAP and Medicaid: Contact Mary Smith at Catholic Charities, 504-861-6360 or 504-605-9248

Hiring healthcare workers

Louisiana Health Work Connect is seeking employees for healthcare jobs around the state. Information and application at :

Stimulus Check/Tax Returns

File for your tax returns or stimulus check at

Federal Student Loan Payments

Suspended through September 30th, 2020

Southeast Louisiana Legal Services

Legal services for those impacted by coronavirus (includes unemployment and other daily life impacts) call 1-844-244-7871. For support with evictions and housing call 504-529-1000 ext. 223.

Lambda Legal

Provides information and resources relating to discrimination based on sexual orientation, gender identity and gender expression, and HIV status. Call the Help Desk: 214-219-8585. Visit the website for info and to learn your rights:

The Workplace Justice Project

Legal representation and phone consult for low-wage workers with workplace claims regarding COVID-19, safety and health, workplace rights, wage claims, discrimination and sexual harassment. Please call 504-861-5571, email, or visit for assistance.

The Pro Bono Project

Legal assistance and self-help, contact 504-581-4043, or (for self-represented litigants)

Disability Rights Louisiana

Disability related issues, contact 504-522-2337 or 1-800-966-7705. Concerns regarding COVID-19, call or email

Apply for Medicaid insurance

Call CrescentCare 504-821-2601, or walk in M-F from 9-5pm

LCMC Health Hotline

Call 504-962-6206 from Mon.-Fri. 7am – 11pm, Sat.-Sun. 8am – 8pm

LCMC Health Hotline for Kids

Call 504-837-7760 anytime 24/7. For medical emergencies, call 911.

Health Clinic

CrescentCare 504-801-2601 or go to 1631 Elysian Fields Ave. Primary care, pediatrics, Medicaid enrollment, HIV care, case management and other services available,

COVID-19 Testing

COVID-19 Testing: CrescentCare has walk-up, no-cost testing Mon. – Fri. from 9am – 2pm. If you are already a patient at CrescentCare you can schedule an appointment ahead of time for Mon. – Fri. for 2:00 – 4:30pm. Additional no-cost testing sites at

Safer injection supplies

  1. N.O. Syringe Access Program on Fridays from 12-5 pm at 1631 Elysian Fields Ave.
  2. Trystereo is a mobile resource, text 504-535-4766 if you need supplies or Narcan.

SAMHSA Disaster Distress Hotline

Call 800-985-5990 or text TalkWithUs to 66746 to connect with a counselor.

Center for Hope and Family Services

504-241-6006 anytime 24/7 for free Telehealth services

Keeping Calm Through COVID hotline

Trained counselors 24/7. All confidential. 1-866-310-7977

Voice Care Hotline

For patients, family and medical workers affected by COVID-19. Contact: or call 504-264-1381

Virtual Support Group

#GetYaMindRight: virtual support group on Friday at 10:15. RSVP at

Phone or Video Counseling

University of Holy Cross Counseling Center: free phone or video counseling to anyone in need. Call 504-398-2168 Mon.-Fri. from 11am-8pm for intake and scheduling.

Family Justice Center

 24/7 call 504-866-9554 for safety planning, emergency protection orders, counseling, legal advocacy, limited clinic/in-person services.

STAR (Sexual Trauma Awareness and Response)

Call 24/7 hotline at 855-435-STAR for safety planning, counseling, emergency assistance, legal advocacy.

Metro Centers for Community 24/7 Hotline, Survivor Services

For counseling and wrap-around services, Call 504-837-5400 or visit

LGBT National Hotline

Confidential peer-support, info and local resources for callers of all ages. M-F from 3pm to 11pm, Saturday from 11am to 7pm CST. Call: 888-843-4564.

Trans Lifeline

24/7 Peer support service run by trans people, for trans and questioning callers who are in crisis or need someone to talk to. Call: 877-565-8860.

The Trevor Project

24/7 Lifeline (through age 24): call 1-866-488-7386 or text START to 678678 to speak with a trained counselor if you are in mental health crisis, or in need of a safe space to talk.

LGBT National Senior Hotline

LGBT National Senior Hotline (ages 50+): 888-234-7243. Provides confidential peer-support, information, local resources and more for callers.

SAGE 24/7 Hotline for LGBT Elders

Speak with crisis responders who are ready to listen and can provide information about local resources. English/Spanish, and translation in 180+ languages. Call: 877-360-5428

Q-Chat Space

A bully-free online community for queer teens ages 13-19 to find and give support, have fun, and connect over shared interests and get good information.

SAGE (Services and Advocates for GLBT Elders):

Coffee Talks Sat. @ 10:30 am, HIV Peer Support Group Thurs. afternoons. Walking group Mon. @ 6:10pm. Email Jim Meadows at

The Neighborhood

A Virtual Hub for LGBTQ+ Families: Resources and community for LGBTQ+ families during quarantine. Visit


Virtual support groups for parents and caregivers, FAQs and more information at