COVID-19 Meal Assistance Program

Pick-up/delivery for seniors, adults with high-risk medical needs, those impacted by COVID-19, homelessness, or families with children under 18. Not eligible if you receive federal food assistance like SNAP. To register call 3-1-1or apply online: ready.nola.gov/meals. Program through at least Jan. 31.

  • If you’re unhoused, registration is sometimes available at St. Jude’s Mon-Sat, 9:00-10:30am 400/411 N. Rampart.
  • If you are currently enrolledin the program and need to speak to a customer service representative, please call 504-667-5796 or email customerserviceNOLA@revolutionfoods.com.

SNAP (food stamps)

Apply at cafe-cp.dcfs.la.gov/selfservice/

Tips: Choose “New to LA Café? Click here to get started” even if you’ve had SNAP before. On the first page that asks for your info, DON’T enter an email. When you attempt to continue, a warning message about not providing your email will pop up. Click “click here” at the end of the warning message to continue the application.

  • For assistance with applying, contact Mary Smith at Catholic Charities at 504-861-6360 or 504-605-9248, or Broadmoor Improvement Association at 504-249-5130
  • Farmers market accepts SNAPwith dollar-for-dollar match to buy double produce at Crescent City Farmers Markets (crescentcityfarmersmarket.org/events/calendar). Also, at the Refresh Farmers Market, every Monday from 4-7pm at 2606 St. Louis St.

School-aged kids meals

For children under age 18, K-12 of any age, and children with disabilities through age 22. Caregivers pick-up Mon/Wed 9am-12pm, Fri. 9am-1:30. Where? nolapublicschools.com/covid19/nutrition.

  • After school meals:-Fri., 4-6pm at all NORD rec. centers except Annunciation Rec. Center.

Food resources for unhoused community (only)

  • Breakfast 7 days/week at 6:45-7:15 am at Grace at the Greenlight, 504-239-4544
  • Snack Mon.-Fri. at 9:00am, Lunch Mon.-Fri at 1:00pm. 1803 Gravier St. (Lantern Light Ministry/Rebuild)

Meals and Groceries

Walk-up groceries and/or meals – no paperwork needed:

  • Wednesdays at 6pm at Our Lady Star of the Sea Catholic Church at 1835 St. Roch Ave. Saturdays at 10am at Bell Artspace 2111 Dumaine St. via Culture Aid Nola. IG: @cultureaidnola
  • Meals and GroceriesMonday through Thursdayfrom 5-7pm, and Saturdays from 2-7pm at 3122 Cleveland Ave. via New Orleans Mutual Aid Society. IG: @neworleansmutualaid
  • GroceriesWednesdaysfrom 3-6pm in the parking lot of Southern Rep Theater 2541 Bayou Road via Democratic Socialists of America
  • Delivery for elderly and other high-risk community members:
  • Meals on Wheels:For ages 60+ and people who are disabled or handicapped. Contact  nutrition@nocoa.org or call 504-821-4121.
  • Community fridges: 
  • Uptown and Mid-City: 8511 Hickory, 1915 Third St., 3636 Washington, 3300 Palmyra St., 3908 Joliet St., 923 Hagan Ave., 300 N. Broad, 1809 OC Haley
  • 7Ward and Upper 9 Ward: 1522 N. Villere St., 2117 N. Claiborne Ave., 2500 Frenchmen St., 2425 N. Miro, 1020 Kentucky, 719 Bartholomew-baby station

Food Pantries

  • Find a Pantry: Visit a local Second Harvest Food Bank or call 2-1-1 and ask about emergency food assistance or call 504-734-1322 from 7:30 am 4:00 pm.
  • Levee Food Pantry: Tuesdays and Saturdays from 10am-2pm at 1800 Deslonde Street. Call 504-427-8343 to make an appointment (bring: proof of income, proof of residence)
  • Salvation Army: Thursdays 1:00 – 3:30 pm at 4546 S. Claiborne Ave. Contact: 504-899-4569 (bring: ID, proof of residency i.e. utilities or rent bill in your name)
  • Total Community Action 70118 and 70125 residents: Mon.-Fri. 8am 5pm at 4518 Thalia Street., contact: 504-872-0334 (bring: picture ID, proof of income, social security card for each person in household)
  • Broadmoor Community Church: on Mon. 10am-12pm and Wed. 1-3pm at 2021 S. Dupre St. (bring: proof of residence, income, and photo ID). Contact: 504-249-5130 or/ 504-822-7229. On Mondays, there are also free HIV, Hep C, Syphilis and blood pressure tests at the pantry.
  • Central City Christian Fellowship: Every 1st, 2nd, and 3rd and Thurs. of the month, from 11:30am-1pm and 3-5pm at 2138 4th St. Contact: 504-891-5721 with any questions.

Supplies for Families and Infants

FAMILIES AND INFANTS

  • WIC:A supplemental food program for mothers, soon-to-be mothers, and children through age 5. Requirements and enrollment: www.nola.gov/health/wic/
  • Baby supplies: Community donations at 719 Bartholomew St. Items are in big plastic bins, take what you need! Operated by New Orleans Community Fridges (Instagram: @nolacommunityfridges)
  • Diaper Bank(and period products): www.jlno.org/community/diaper-bank/
  • Breast Feeding Support:Free Virtual Drop-in Clinic every M-F 9:30 – 11:30 am at nolabreastfeedingcenter.org/dropinclinics. After hours text line 7 days/week from 8-10 pm at 504-535-4223. More info, contact: admin@birthmarkdoulas.com

Housing Access

 

  • New Orleans Rental Assistance: Must have loss of income related to COVID-19 and at risk of homelessness within the next month. Apply: ready.nola.gov/incident/coronavirus/assistance/
  • Evictions: CDC issued a nationwide evictions moratorium through Mar 31st, 2021. All rent will need to be payed when the moratorium ends. To be eligible, you mustsubmit this form to your landlord: nlihc.org/sites/default/files/National-Eviction-Moratorium_FAQ-for-Renters.pdf
  • Fight your eviction/know your rights: Call New Orleans Renters Rights Hotline at 504-539-4504 or 504-321-1033 (español)
  • Small landlord’s loans: Call the Mayor’s Office of Community Development at 504-658-4200
  • Veterans’ rent and utility assistance:Volunteers of America Southeast Louisiana at 504-483-3558
  • Mortgage Forbearance: CARES Act provides up to 120 additional days after May 18th. Negotiate with your mortgage company and get all agreements in writing. Contact Southeast Louisiana Legal Services for help.
  • Housing needs: Contact Unity of Greater New Orleans at 504-658-1859 (adults) or 504-356-1859 (families).
  • Shelters: New Orleans Mission (504-523-2116, 1130 Oretha Castle Haley, intake 4-6pm), *Covenant House – ages 16-22; mothers with children (504-584-1111, 611 N. Rampart), *New Orleans Women and Children Shelter (504-522-9340, 2020 S Liberty, UNITY referral), *Low Barrier Shelter – 18+ (504-517-1815, 1530 Perdido), *Hotel Hope (504-821-7773, 3923 MLK, UNITY referral), *New Orleans Family Justice Alliance (504-592-4005, 701 Loyola #201, domestic violence only), *Ozanam Inn – men (504-523-1184, 843 Camp, intake 4:30pm), Hotel Hope (Accepts families, by UNITY referral, 3923 MLK Blvd., 504-821-7773)

 

Utilities Payment Support

  • Energy Assistance: Entergy disconnections are currently suspended but pay as much of your bills as possible to keep them from accumulating to an unmanageable level.
  • Total Community Actionenergy assistance program: call 504-324-8609 to schedule an eligibility appointment or visit https://www.tca-nola.org/clientservices-2/energy-services/ to apply online. For crisis support (if already have a disconnection notice), instead call 504-882-7181
  • Entergy payment plans: www.entergy.com/covid-19/assistance/
  • Sewage and Water Board6+-month Payment Plans: Call 504-529-2837
  • If elderly or disabled:
  • Power to Care Utility Assistance Program helps qualified seniors and people with disabilities with utility bill payments. Call New Orleans Council on Aging at 504-821-4121.
  • Water Help Program offerscredit for water bills ($200) and plumbing repairs ($250). Apply in person at: Total Community Action, 1424 South Jefferson Davis Parkway.
  • StVincent de Paul Utilities Assistance: Sometimes has funding for utilities assistance when at risk of homelessness. Call 504-827-5842 or find a participating church at  svdpneworleans.org/get-help/

Mutual Aid and Funds

Public Benefits

  • Unemployment Insurance: To file weekly claims for Louisiana unemployment visit louisianaworks.net/hire or call 866-783-5567. Beginning Aug. 9, individuals will need to include work searches in their weekly filing. Assistance with Claims: CallJob 1, Mon.-Fri. 8:30am to 6:30pm at 504-658-4500. To reset username/password, email JOB1Assistant@nola.gov.
  • Medicaid and SNAP enrollment:
  • Medicaid: Call CrescentCare at 594-821-2601 or walk-in to apply M-F from 9am-4pm at 1631 Elysian Fields Ave., New Orleans, 70117
  • SNAP only: contact Broadmoor Improvement Association at 504-249-5130
  • Medicaid and SNAP: Contact Mary Smith at Catholic Charities, 504-861-6360 or 504-605-9248
  • Job Opportunities:worknola.com/coronavirus-resources
  • Free, Short-Term Job Training: Contact JOB1 at 504-658-4500.
  • Free Tax Filing: File your taxes at freefile.intuit.com/

Legal Assistance

Southeast Louisiana Legal Services: legal services for those impacted by coronavirus (includes unemployment and other daily life impacts) call 1-844-244-7871. For support with evictions and housing call 504-529-1000 ext. 223.

Lambda Legal: Provides information and resources relating to discrimination based on sexual orientation, gender identity and gender expression, and HIV status. Call the Help Desk: 214-219-8585. Visit the website for info and to learn your rights: www.lambdalegal.org/

The Workplace Justice Project: legal representation and phone consult for low-wage workers with workplace claims regarding COVID-19, safety and health, workplace rights, wage claims, discrimination and sexual harassment. Please call 504-861-5571, email amagee@loyno.edu, or visit wjpnola.org/ for assistance.

The Pro Bono Project: legal assistance and self-help, contact 504-581-4043, intake@probono-no.org or

selfhelp@probono-no.org (for self-represented litigants)

Disability Rights Louisiana: disability related issues, contact 504-522-2337 or 1-800-966-7705

Concerns regarding COVID-19, call or email COVID-19@disabilityrights.org

 

Physical Health

  • COVID-19 Testing:
  • Citywide Free Testing Sites: ready.nola.gov/incident/coronavirus/testing/
  • CrescentCare has walk-up, no-cost testing Mon. – Fri. from 9am – 1pm. If you are already a patient at CrescentCare you can also get tested from 2:00 – 4:00pm.
  • Find a doctor/community health center: 504healthnet.org/#/, oraccesshealthla.org/ 
  • CrescentCare Health Clinic: Call 504-801-2601 to schedule an appointment. Insurance and sliding scale payment accepted. More information at org.
  • Apply for Medicaid (low cost health insurance): Apply at CrescentCare Monday-Friday, 9-4 pm
  • Healthcare for the Homeless Clinic: located at 2222 Simon Bolivar Ave., Floor 2. Appointments available by walk-in or schedule by calling (504) 658-2585.Services provided regardless of ability to pay.
  • LCMC Health Hotline:Call 504-962-6206 from -Fri. 7am – 11pm, Sat.-Sun. 8am – 8pm
  • LCMC Health Hotline for Kids: Call 504-837-7760 anytime 24/7. For medical emergencies, call 911.
  • Syringe access and safer injection supplies: 
  • O. Syringe Access Program (NOSAP) on Fridays from 12-5 pm at 1631 Elysian Fields Ave. Bulk matching exchange on Wednesdays from 2-4pm if you have 300-500 syringes.
  • Trystereo is a mobile resource, text 504-535-4766 if you need supplies or Narcan

Mental Health: Ongoing Counseling

  • Children and young adults age 6-24: DePaul Community Health Center, call 504-207-3064
  • University of Holy Cross Counseling Center:free phone or video counseling to anyone in need. Call  504-398-2168 Mon.-Fri. from 11am-8pm for intake and scheduling.
  • Jewish Family Services: Counseling services for folks 14 years and older. Accepts insurance or sliding scale payment starting at $18/session. More information: jfsneworleans.org/clientservices/counseling/
  • Loyola Center for Counseling and Education: Sliding scale payment. To schedule, visit cnh.loyno.edu/lcce/set-appointment
  • #GetYaMindRight:virtual support group on Friday at 10:15. RSVP at HealingIsTheRevolution@iwesnola.org

Mental Health: Crisis Hotlines

  • SAMHSA Disaster Distress:Call 800-985-5990 or text TalkWithUs to 66746 to connect with a counselor
  • Metropolitan Crisis Response Team: Call 504-826-2675 for triage, assessment, and intervention for persons experiencing mental health or substance abuse crises. This service also aims to prevent police interventions and unnecessary hospitalizations.
  • LA Teen Crisis Text Line 24/7: Text504-777-3273 for emotional support, information and/or referrals to community resources, and crisis intervention as needed.
  • Center for Hope and Family Services:504-241-6006 anytime 24/7 for free Telehealth services
  • Keeping Calm Through COVID hotline:Trained counselors 24/7. All confidential. 1-866-310-7977
  • Voice Care Hotline:for patients, family and medical workers affected by COVID-19. Contact:
  • voicecare.help or call 504-264-1381

Domestic and Sexual Violence Support

  • Family Justice Center:24/7 call 504-866-9554 for safety planning, emergency protection orders, counseling, legal advocacy, limited clinic/in-person services.
  • STAR (Sexual Trauma Awareness and Response):Call 24/7 hotline at 855-435-STAR for safety planning, counseling, emergency assistance, legal advocacy.
  • Metro Centers for Community 24/7 Hotline, Survivor Services: For counseling and wrap-around services, Call 504-837-5400 or visit www.mccagno.org/

Peer Support for Queer and Trans Community

Hotlines: 

  • LGBT National Hotline: Confidential peer-support, info and local resources for callers of all ages. M-F from 3pm to 11pm, Saturday from 11am to 7pm CST. Call:888-843-4564.
  • Trans Lifeline, 24/7:peer support service run by trans people, for trans and questioning callers who are in crisis or need someone to talk to. Call: 877-565-8860.
  • The Trevor Project 24/7 Lifeline (through age 24): call 1-866-488-7386 or text START to 678678 to speak with a trained counselor if you are in mental health crisis, or in need of a safe space to talk.
  • LGBT National Senior Hotline(ages 50+): 888-234-7243. Provides confidential peer-support, information, local resources and more for callers.
  • SAGE 24/7 Hotline for LGBT Elders:Speak with crisis responders who are ready to listen and can provide information about local resources. English/Spanish, and translation in 180+ languages. Call: 877-360-5428

Age-Specific:  

  • Q-Chat Space:A bully-free online community for queer teens ages 13-19 to find and give support, have fun, and connect over shared interests and get good information. www.qchatspace.org/
  • SAGE (Services and Advocates for GLBT Elders):Coffee Talks Sat. @ 10:30 am, HIV Peer Support Group Thurs. afternoons. Walking group Mon. @ 6:10pm. Email Jim Meadows at info@sageneworleans.org.
  • The Neighborhood – A Virtual Hub for LGBTQ+ Families:Resources and community for LGBTQ+ families during quarantine. Visit www.familyequality.org/neighborhood/.

TransFamilies:

  • Virtual support groups for parents and caregivers, FAQs and more information at https://transfamilies.org/